1. Payment Terms
- 100% payment of the amount in maximum 15 days upon the receipt of the invoice.
- The payment shall be conducted either in cash, credit/debit card, cheque or bank transfer. We accept payments online using VISA and MasterCard credit card in AED (or any other currency)
- f you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection
- The stated amount is exclusive of VAT, Withholding Tax and other duties, taxes and transfer related charges which if applicable are payable by the client in addition to the stated amount.
- Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.
- The cardholder must retain a copy of the transaction records and Merchant policies and rules.
- VAT TRN: 100375238100003
2. Cancelation and Postponement Policy
- All cancelations and postponements shall be done in written form.
- In case of client cancelation:
- No cancelation fee if the cancelation takes place not less than 14 days prior to the beginning of the course,
- 50% cancelation fee if the cancelation takes place between 7 days and 14 days prior to the beginning of the course,
- 100% cancelation fee if the cancelation takes place less than 7 days prior to the beginning of the course,
- In case of client postponement:
- LEORON PDI and LEORON Saudi experts KSA issues a credit note which states that the paid amount can be used for participation in any of the company’s courses which are scheduled in a period of 12 months from the date of the credit note.
- A 25% postponement fee if the postponement takes place less than 10 days prior to the beginning of the course.
- In case of LEORON PDI and LEORON Saudi experts KSA cancelation:
- A 100% refund shall be applicable if LEORON PDI and LEORON Saudi experts KSA decides to cancel the event – the client has an option to receive a credit note which can be used for any course for a period of 12 months.
- In case of LEORON PDI and LEORON Saudi experts KSA postponement – the client may choose to participate on the same course at the later date or to be issued a credit note which states that the paid amount can be used for participation of any of the company’s courses which are scheduled in a period of 12 months from the date of the credit note.
3. Selection of Trainer and Location
Selection of the trainer and training location shall be at the discretion of LEORON PDI and LEORON Saudi experts KSA. Every effort shall be made to maintain continuity, but, if necessary, LEORON PDI and LEORON Saudi experts KSA can change the trainer and training location any time prior to commencement of the course.
4. Intellectual Property
The copyright, intellectual property and design rights of the learning materials are property of LEORON PDI and LEORON Saudi experts KSA and its expert trainers. It cannot be copied, shared or reproduced without prior written consent of LEORON PDI and LEORON Saudi experts KSA.
5. Health and Safety
The clients must conform to and comply with the Health and Safety Policy and Procedures as laid down by LEORON PDI and LEORON Saudi experts KSA or its partner organisations when the course is delivered in leased premises. Breaches of these policies and procedures may result with the client being suspended or excluded from the course and premises.
Learner Protection Commitment Protocol