Privacy Policy

NOTICE: On May 15, 2018, LEORON PDI, LEORON Saudi experts KSA, LEORON Management Training Abu Dhabi, and later LEORON Training Institute SPC Oman, and L3RN North Macedonia (all later referred under the umbrella brand name LEORON) adopted an amended Privacy Policy, providing as follows:

1. LEORON pays special attention to the safety and security of customers’ personal data. Personal data of the customers, such as name, address, phone number, or e-mail, are kept in accordance with the provisions of the applicable version of the Law on Personal Data Protection.

We have undertaken all prescribed technical and organisational measures to protect the personal data at our disposal, in order to prevent unauthorised access and their abuse. Our safety procedures are regularly controlled and reflect the latest technological developments in this area. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

LEORON, upon request, may openly inform you which of your personal data are processed and updated.

LEORON and each Partner that endorses or accredits courses on LEORON PDI Site care about the confidentiality and security of your information. This Privacy Policy applies to information that LEORON collects through the LEORON Site when you interact with LEORON, with Partners, with other users, and generally with the LEORON Site.

Your information is received and controlled by LEORON according to this Privacy Policy when you sign up for an LEORON account or otherwise use the LEORON Site.

LEORON is solely and independently responsible for its own privacy practices. No Partner is responsible for LEORON privacy practices.

If you would like to enroll to a LEORON course offered on a Partner Site, information about you and your activity in the course is received and controlled also by that Partner as described in this Privacy Policy.

If you would like to enroll to a LEORON course offered on a Partner Site, information about you and your activity in the course is received and controlled also by that Partner as described in this Privacy Policy. If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the LEORON Site, fill out LEORON contact forms or register in any courses. If you choose not to provide certain information required to provide you with various products and services offered on the LEORON Site, then you may not be able to establish a user account or obtain those products or services.

Any version of this Privacy Policy in a language other than English is provided for convenience and you understand and agree that the English language version will control if there is any conflict.

This Privacy Policy is organised as follows:

Information that LEORON collects from you (including Personal Information)
How your information is used
How your information is shared
How to manage your Personal Information
Storage & Security
Cookies and Tracking Technologies on the LEORON Site
Privacy Policy updates
Contact information
Glossary

INFORMATION THAT LEORON COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)

LEORON directly collects information when you.

sign up for a LEORON user account and create an LEORON user profile;
enroll and participate in online courses;
enquire and/or purchase a product or service;
send email messages to LEORON (including messages to learner support);
participate in user surveys; and
participate in public forums, webinars, and other interactive experiences on the LEORON Site.

LEORON also indirectly collects usage information about your visit to the LEORON Site, as explained in the section below titled Cookies and Tracking Technologies.

LEORON does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the LEORON KSA Site, for example a training course, you will be directed to LEORON’s third-party payment processor and LEORON’s third-party ID verification service provider. If you do not wish to submit the required authentication or payment information, then you will not be able to pay and attend a course that is offered via the LEORON Site.

LEORON requires your Personal Information only in limited circumstances when you:

sign up for an LEORON user account (name, email address, job title, company name);
purchase a training course or a service (so that LEORON’s third-party vendor can authenticate your identity) or other product or service (so that LEORON’s third-party vendor can process payment);
request a training course brochure, training catalog, training prospectus or any other material on LEORON Site that is subject to LEORON Intellectual Property rights

To the extent that LEORON associates the information that LEORON collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.

You may voluntarily choose to share additional Personal Information on the LEORON Site, for example:

in your LEORON account profile (and you may display a limited or full profile to other LEORON Site users);
when participating in a course, forum, webinar, or other interactive experience on the LEORON Site (noting that in some cases, this information is shared with a third party that provides tools or other assistance for the LEORON Site or a course).

LEORON encourages you to use discretion before voluntarily sharing additional Personal Information on the LEORON Site. (If you later choose to delete your LEORON account, deletion of your Personal Information will be subject to the process and limits outlined below.)

LEORON does not receive your Personal Information unless and until you voluntarily fill out a contact form on the Site. If you fill out the enquiry form for a course or a service, one of LEORON employees that works on the course will receive Personal Information from your LEORON account profile.

2. Usage Terms and Conditions are accepted in their current version by using the website. LEORON reserves the right to modify the terms and conditions at any time.

3. LEORON shall ensure the website is available 24/7. Inevitable interruptions, in particular, related to service and maintenance, if possible, shall be published on the website. LEORON shall not be liable if the website is unavailable. There shall be no legal right to usage or maintenance of the website LEORON reserves the right to modify, restrict or remove certain functions of the website at any time.

4. In order to use the E-PAY service, LEORON customers are required to register with true and correct data. The customer shall register data on meters in his possessions, or meters for which the customer is authorised to receive invoices. The customer uses the service at his/her own responsibility. LEORON shall not be liable for any damages the customer may incur when using the service or due to unavailability of the service in certain periods.

5. Following data are required for the usage of the E-PAY service:

Name and surname
Company name
E-mail
Phone
Job title
Address
City
Country

6. Registration is open to any LEORON customer. LEORON reserves the right to restrict or terminate the access to the service for a certain customer without any prior notice, if such customer uses the service in a prohibited manner or with false data. This shall particularly apply:

if there is founded suspicion that the registration customer data are false,
if there is founded suspicion that online services are used to commit fraud,
if there is founded suspicion that third persons gained access to the customer name or details
If the customer suspects that there is unauthorized access to his/her customer name, the customer shall immediately notify the LEORON Customer Relations Center thereof.

LEORON will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

7. The use of online services is free of charge. The commission for the invoice payment shall be borne by the LEORON.

8. If any refund is required, the customer shall complete a request available on the LEORON website, as well as in all LEORON offices, and the request shall be submitted to the nearest LEORON office or to the LEORON Customer Relations Centre. Refunds will be done only through the Original Mode of Payment.

9. COOKIES AND TRACKING TECHNOLOGIES ON THE LEORON SITE

Please note that we hereby announce the use of cookies on our website. In order to accept our use of cookies, you will need to navigate to the footer of our homepage and give your consent in our cookie dialog box.

Like many companies, LEORON uses Cookies and other common Tracking Technologies on the LEORON Site and in email communications to help LEORON better understand your use and needs of the LEORON Site, current and future LEORON-related products and services, and how LEORON and Partners can improve. For example:

Based on your cookie settings, LEORON tracks information indicating, among other things, which pages of the LEORON Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;

LEORON may log the IP address, operating system, and browser software (including mobile use and device type when you use LEORON native mobile apps) you used when accessing the LEORON Site, and LEORON may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and

LEORON may track and collect information from emails that LEORON sends to you, for example whether you opened the email or clicked on any links from the email.

LEORON also partners with third parties to help us track and understand your activity on the LEORON Site, how you interact with LEORON’s social media, and how you find or may be referred to the LEORON Site. Individual Partners may separately use Tracking Technologies within their courses and email communications to understand your activity within a course and how you find or may be referred to a course on the LEORON Site.

LEORON and Partners use Cookies and other Tracking Technologies for the following purposes:

when necessary for system administration, security, and integrity to ensure the LEORON Site works properly for you. Without these technologies, the LEORON Site may not function correctly;
to enable analytics, performance and functionality, to help LEORON and Partners gather information about how visitors use the LEORON Site and monitor LEORON Site performance, and to enhance your experience by recognizing and understanding whether you have visited the LEORON Site before and may have any personal preferences; and
to support marketing by enabling LEORON and Partners to deliver content relevant to your interests on the LEORON Site and third-party sites based on how you interact with LEORON or Partner advertisements or content. LEORON and Partners use “first-party” cookies, which means cookies served by LEORON or an individual Partner, and also “third-party” cookies, which means cookies served by third parties that help LEORON and Partners track this information.

How can you manage Cookies and other Tracking Technologies?

Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject LEORON’s Cookies, many functions and conveniences of the LEORON Site may not work properly.
Opting-out of certain third-party tracking and advertising: Some of the third parties used by LEORON or a Partner for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. A list of some such third parties is maintained and available at the LEORON IT support service and includes, for some, links to applicable opt-out processes. Neither LEORON nor any Partner is responsible for the effectiveness of any third-party opt-out options.

The cookies we use – Please see a full list of cookies used by LEORON here.

10. Copyrights on all documents (texts, images, etc.) used in the development of the website belong to the company, unless stated otherwise. The customer or third persons do not gain copyrights, license or related rights by using the website. Documents offered at the website and their contents may not be modified, reproduced, amended or used in any other manner without prior written consent by the company.

11. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

12. Local Regulations UAE:

a) Provision of Data to KHDA: We have a dedicated compliance team responsible for providing the Knowledge and Human Development Authority (KHDA) with all requested or periodically required data related to vocational qualifications, registered learners, and any other pertinent information. Our reporting processes are designed to ensure accuracy and timeliness in line with KHDA guidelines.

b) Compliance with Data Protection Legislation: Our data management policies strictly adhere to the data protection and personal data legislation of the United Arab Emirates and the Emirate of Dubai, including the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data. We regularly review and update our policies to remain compliant with any legislative changes.

c) Adherence to UAE Laws: LEORON Institute fully abides by all UAE laws, including those related to safeguarding, copyright, and data protection.

d) Informing Learners About Data Usage: Learner personal data may be shared with awarding or certification organizations and KHDA. This data may be used for awarding qualifications, statistical analysis, and development purposes.

e) Maintenance of Accurate Learner Records: Our institute utilizes secure and advanced information management systems to maintain precise records of learners' personal data, registration details, and achievements.

f) Protection of Learner Information: We have stringent confidentiality policies in place to ensure that learner information is not disclosed to any third party unless legally mandated. Access to personal data is restricted to authorized personnel only, and we employ robust cybersecurity measures to safeguard against unauthorized access or breaches.