Jeff Nielsen is a project and program management expert, trainer and coach from USA with 25+ years of experience in multiple industries such as: IT, Finance, Construction, Academics, Healthcare, Services, Aviation and Manufacturing. His applications have used Waterfall, SDLC, and Agile methodologies. Jeff has managed large multi-million worth programs and projects. He has trained and mentored 6000+ students and professionals where he improved their competencies in project and program, from basic processes to advanced best-case practices. Jeff has lead efforts involving big teams, and his communication and stakeholder management has included all levels in an organization from team members to directors, VP’s, CIOs and 4-star generals. He is skilled in suggesting pathways forward, and his deep understanding of project and risk management helps him keep programs and projects under control, and always make them successful. Over the course of his illustrious career he has acted as program manager with the US Air Forces in the European Headquarters in Germany for 3 years where he mainly managed USAF Europe’s portion of a larger $3 billion program's budgetary planning, system implementation, and intelligence support; a deputy director and senior project manager at the US Strategic Command Headquarters and First Data Corp. in Omaha for 6 years where he mainly managed $70+ million software system, 51 software analysts, programmers, and engineers; and a program manager and senior project manager at Northwest Airlines in Minnesota for 4 years where he mainly managed the development, enhancement and testing of the software for Northwest Airline’s new terminal in Detroit and led $187 dollar valued projects in inventory control, maintenance, training, finance, and operations. Moreover, he was an adjunct instructor at the National American University in Minnesota for 4 years; and a senior instructor, continuous improvement manager and coach at the RMC Project Management in Minnesota for 15 years. Jeff is a holder of the following certificates: Program Management Professional (PgMP), PMI Project Management Professional (PMP), PMI Risk Management Professional (PMI-RMP), PMI Agile Certified Practitioner (PMI-ACP), PMI Certified ScrumMaster (CSM), Scrum Alliance Jeff has obtained Master of Science in Computer Information Systems from Boston University, and Bachelor of Arts in Mathematics from College of St. Thomas, St. Paul. He delivers on business requirements and meets customer expectations, by effectively utilizing limited resources and always does it on time and on budget. Jeff has the mentoring and coaching skills to help move those he works with, those who work for him and those he trains to new levels of performance.