Retail, Investment and Commercial Banking – areas of impact
→ The key drivers and pressures - branches, ATMs, call centres
→ Open Banking, Digital Banking – challenger banks
→ IT spending, trends and opportunities
Retail banking sector overview
→ How has retail banking changed?
• Banks – now and pre-crisis
→ Financial performance – now and precrisis
• Ancient legacy systems
• Banking collapses, regulatory pressures, Equity ROE
• Miss-selling: loss of client trust
Key business and technology drivers of change
→ Branch, ATM and call centre
→ Mobile Banking
→ Near Field Communication (NFC)
→ B2C and B2B solutions
→ Payment services & standards
→ Blockchain, AI & Robotics, Social Media, Voice
→ Fintech: Competition or Collaboration?
→ GAFA (Google, Amazon, Facebook, Apple)
→ Challenger banks:
• Open banking
• Shadow Banking
• P2P lending
• Virtual currencies
→ Big Tech, Bank Tech of FinTech
Group Discussion: Opportunities disruption could provide?
→ Treasury Management Systems (TMS)
→ Transactional banking vs relationship banking
→ Biometrics, AI, API’s, E-payables
→ Expense Management Systems (EMS)
→ Why corporate finance lags retail banking?
→ Primary equity and debt financing and advisory businesses.
→ What dealmakers want?
Wealth and Asset Management
→ Back Office functionality
→ Regulatory disclosures and reporting
→ The growth of Robo Advisors
→ Robotics and Cognitive Automation (RCA)
→ Six solutions for future growth
→ Digital enabled distribution
Blockchain user cases
Banks of the Future
→ Challenges for Investment Banks
→ Investment Banking – 4 key technologies
1. Data & Analytics
2. Cloud Computing
3. Artificial Intelligence (AI)
4. Distributed Ledger Technologies (DLT)
→ What are the implementation priorities for each technology?
→ What drives the adoption of Technology?
→ The Investment Bank Value chain.
• Trading and Sales
• Post trade
• Risk, compliance, finance,
• Information Technology
→ 3rd Party Opportunities in BankingTechnology and Infrastructure
8 Principles for the Investment Bank of the Future
→ Smart Economies
→ Digital Society
→ It’s all about Speed
Example. Estonia: A digital Society
Q&A and Closing Competition